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Service Design Network Global Conference

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The Service Design Network Global Conference is the industry reference in the service design field, and this year it is coming to Madrid. Mormedi, along with volunteers from local companies, is helping to create the journey to the conference, an exercise in service design in itself.

This year´s theme is Service Design at Scale, something Mormedi knows very well having successfully completed projects that have yielded everything from a one page document, such as Gas Natural Fenosa Corporate & Property Management"s (MTYSE) invoice, to complex projects such as improving employees’ office environment experience at BBVA’s headquarters, and designing passengers’ in-flight cabin experience for Airbus.

Aside from the conference itself on 2-3 November, there will be a series of events before and after, like the SDN Members Day, Young Talents Day and Design Services Awards, as well as evening activities.

In the context of the conference, on 1 November, Mormedi will open the doors of our studio to give a master class sharing our methodology through its application to a real design services case. Follow us on Facebook, Twitter and LinkedIn for registration details.

2017 marks the conference’s 10th anniversary, so it will be a very special edition, where aside from the conference’s content, you can meet local and internationally based service design professionals. We will also announce the launch of the SDA Spain Local Chapter…more to come on that shortly.


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