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Shaping the future

Mormedi is a strategic design consultancy that specializes in making customer experience a key source of competitive advantage. We translate our clients' business goals into innovative and validated products, services, and digital experiences.

We have a multidisciplinary and highly-skilled team of designers, strategists, engineers, business consultants, and marketing specialists who address every aspect of good design and effective implementation. Mormedi works across 6 specializations to bring new business model ideas and use cases to every project: Transportation & Mobility, Services, Consumer & Commercial Products, Telecommunications, Retail, Public Spaces, and Financial Services.

Our purpose is to take on our clients' most difficult challenges and design innovative and executable solutions that anticipate the needs of the customers, benefit society and have a transformative business impact.

The Mormedi Strategic Design Methodology is a framework that allows us to tailor our approach to every new challenge. Our approach utilises both quantitative and qualitative analysis to enable creative and value-generating design decisions.


Design StrategyDesign Strategy

Mormedi helps you apply Design Thinking in a strategic way, to make customer experience a key source of competitive advantage and drive revenue growth.

Service designService Design

Mormedi develops services that fulfil customers’ expectations in a way that is supported by the business case in terms of loyalty, satisfaction, and brand equity.

Industrial designIndustrial Design

Mormedi helps you bring customer-validated products to market quickly, with reduced risk, and better cost efficiency.

Digital experiencesDigital Experiences

Mormedi helps you create, test, and optimize user-centric digital experiences that increase engagement and improve conversion.


We view each project with a strategic, creative, innovative and customer-centric focus 

Every second, more than a million customers use a Mormedi-designed product.

Mormedi has worked with industry-leading clients in Transportation & Mobility, Services, Consumer & Commercial Products, Telecommunications, Retail/Public Spaces, and Financial Services.

Mormedi has partnered with businesses of all sizes, from Fortune 500 companies to innovative startups.

We practice customer-centric innovation

Our approach blends qualitative insights into business data to create breakthrough solutions.

Certified company

  • ISO 9001
  • ISO 14001
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