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We work hard to understand
people’s needs in order to create
experiences that result
in a positive impact

We work hard to understand people’s needs in order to create experiences that result in a positive impact

Impact on P&L
Impact on NPS
Impact on conversions
Social impact
Cultural impact
Environmental impact

Impact on P&L
Impact on NPS
Impact on conversions

Social impact
Cultural impact
Environmental impact

Azkoyen

Creating a new value-added category in food vending

Melia Hotels International

Personalising the digital hotel experience for a 42% increase in direct sales

Bankia

Increasing customer retention through user-centric tools

Torrot

Pioneering urban mobility with award-winning design

Iberia

Redesigning the cabin for world-beating comfort and increased annual revenue

Telefónica

Designing the
devices that put Movistar at the heart of millions of homes

BQ

Becoming the #1 selling smartphone in Spain via a new design strategy

Wondo

Brand strategy and design for a new mobility service

Building the brand for a new multimodal mobility service

Santander Bank

Making the bank branch more customer-friendly, and more productive

Imersivo

Improving retail revenue and user experience with IoT tech

Pichincha Bank

We define the retail strategy of the leading bank in Ecuador

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