Webinar “Digital banking has exploded during COVID-19. Where to next?”
Events and Webinars
On Wednesday September 30th, Mormedi hosted the webinar “Digital banking has exploded during COVID-19. Where to next?”, together with the Spanish Chamber of Commerce in Japan.
The event featured Noriko Saeki-Rzonca, Executive Director, Marketing Science, Data Analytics, and CX Design at SonyBank; Fernando Rodríguez, Business Development Director at Bizum and Jaime Moreno, founder and CEO of Mormedi.
The event was moderated by José Esteves, Associate Dean for MBA & TECHMBA, at IE Business School and covered key topics for the banking industry in Japan and Spain, such as:
How has COVID-19 changed the relationship between people and banks?
What needs to be done to increase digitalisation in the banking industry in Japan? What are the main challenges?
What are the ways that digital migration can be encouraged?
Why is digitalisation in banking so relevant and why should Japanese banks focus on a complete digital transformation?
What added value can digitalisation offer both customers and financial institutions in future?
How can digitalisation improve the customer experience?
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