RENFE Cercanías—the state operator of commuter trains and stations in major Spanish cities—entrusted Mormedi with the redesign of its environment, including stations, train carriages, signage, and in-station flow.  Mormedi created an experience that was consistent and more adapted to the needs of all travelers, including the aged, those with disabilities, and people carrying luggage.

The challenge

RENFE Cercanías wanted to make the design of its trains and train stations consistent, and align stations under its new corporate image. Mormedi wanted to combine this corporate goal with a design that was much more human-centred.

Our approach

Mormedi analysed existing stations and explored the expectations of all travellers, including the aged, those with disabilities, and those with luggage. Other important inputs were the branding expectations of the company, sustainability, safety, and adaptability to new technologies.